About Us
CloudFirst IT Solutions – Melbourne IT Consultant
CloudFirst IT Solutions; Australia’s leading IT Consultant and Cloud Service Provider, specialising in Business IT Support, System Integration, and Hardware & Software Licensing Procurement. Our head office and national helpdesk are located in Carlton. With a network of onsite engineers in every Australian capital city and major regional areas, along with a fully functional helpdesk ready to take remote support requests, we deliver fast, reliable, and professional IT services across the country. We employ only highly skilled system engineers with extensive experience supporting SMEs and enterprise environments, ensuring your business receives expert guidance and solutions you can trust.
At CloudFirst, our mission is to help organisations embrace technology with confidence. We provide tailored IT support in Melbourne and Australia wide, along with expert cloud services, Microsoft 365 solutions, IT consulting, cloud migration, business email setup, cybersecurity, and data backup solutions. Whether you’re a growing startup or an established business, our services are designed to simplify technology, improve productivity, and enhance business resilience.
What sets CloudFirst apart is our technology-driven and customer-centric approach. We don’t just fix IT problems we work as your technology partner, delivering proactive support, transparent communication, and secure, scalable solutions that adapt to your business needs.
Your success is our priority. From day to day IT support and cloud consulting to long term digital transformation, CloudFirst IT Solutions is here to keep your business connected, secure, and ready for the future.
Our Approach
Business IT Support (Onsite & Remote)
Responsive troubleshooting, proactive maintenance, and clear SLAs to keep your systems running smoothly.
IT Consulting & Strategy
Audits, roadmaps, and solution design that align infrastructure, security, and budget with growth.
Microsoft 365 Services
Deployment, migration, licensing, and optimisation for Exchange, OneDrive, Teams, SharePoint, and Office apps.
Business Email Setup & Security
Professional Microsoft 365 email tenancy, branded domains, SPF/DKIM/DMARC, and user security training.
Cloud Solutions (Migration & Integration)
Cloud migration, hosting, and optimisation to enhance collaboration, performance, and scalability.
Cloud Backup & Recovery (Continuity)
Automated backups and rapid restore for Microsoft 365 and servers to minimise downtime and data loss.
Cybersecurity & Compliance
Threat protection, MFA, Conditional Access, DLP, and policy enforcement for regulated industries.
Unified Communications (Teams Calling)
Enable voice in Microsoft Teams, provision business phone numbers, and streamline collaboration.
SharePoint Online & Intranets
Document management, team sites, and secure external sharing to streamline workflows and knowledge.
Endpoint & Device Management (Intune)
Provisioning, patching, and standardised policies for Windows and mobile fleets.
Domain, DNS & SSL
Register and secure your domain, configure DNS, and deploy SSL for trusted, encrypted experiences.
System Integration & Licensing Procurement
Supply, integration, and lifecycle guidance for business hardware, software, and Microsoft licensing.
Talk to Our Team
Let’s create the right IT strategy for your business secure, scalable, and future ready.
Call +61 03 8658 7955 | Email sales@cloudfirst.com.au